IOT SUPPORT SERVICES
Support Services
Our client-centric approach ensures flexible and responsive support, adapting to the evolving needs of our clients.
TRUSTED BY
Dedicated, Flexible Support
At Very, we have a long-standing commitment to providing top-tier client support. We have been continually evolving our support offerings since standing up our first Latin America-based support team in 2017.
Hybrid Support
Our hybrid support model leverages both off-shore and on-shore resources to provide flexible and scalable support. These experts are available as needed, providing top-tier professional services for critical tasks.
- Off-Shore Support Partners: Handle day-to-day support tasks, providing continuous and reliable assistance at a competitive cost.
- On-Shore Development Team: Available for complex issues, infrastructure management, and new feature development on an as-needed basis.
Comprehensive Support
We offer proactive maintenance and real-time monitoring to keep IoT systems robust and efficient. Dedicated support teams are available to provide quick and effective resolutions.
- Proactive Maintenance: Regular system checks and preventive maintenance.
- Real-Time Monitoring: Continuous monitoring for optimal performance.
- Software Updates: Timely updates and patches for security and advancements.
- Technical Assistance: Dedicated support teams for technical queries.
- Feature Enhancements: Ongoing development based on client feedback and market needs.
"Very was truly our partner in launching Thrive Global’s products and platform. In a short time frame, they designed and problem-solved alongside our team seamlessly. They are flexible, creative, and focused on quality."
"I wanted a company to work with that stands behind the work they do, will be there to help with future development, and ultimately the firm that had the most experience. That’s why I chose Very."
"The Very team is knowledgeable, and they deliver. They’ve delivered everything they’ve promised in the timeframe that they’ve promised it."
"Putting a real product into the hands of potential customers gave us the critical feedback that we needed to continue to optimize and strengthen our product offering. It not only gave us a better product for our current market, but it will allow us to expand into several adjacent markets."
"We were grateful that Very was so vested in our cause - it made working with them feel like we were building something meaningful together. We now have a site that helps us spread our message and more easily share our leadership classes. Thank you Very!"
"We were looking for partners to help jumpstart development - and Very delivered. Across the entire product stack from Hardware to Data Science, they executed flawlessly. They set a high bar for engineering excellence, and have been reliable partners throughout."
"I’d recommend Very in a heartbeat to anyone seeking a cutting-edge IoT development team. The level of skill, flexibility, and dedication they brought to the project was unparalleled, and I felt completely engaged throughout the process."
